PRIVACY POLICY.

This privacy notice is to let you know how we process and manage your personal data. 

Blue Hat Services is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Blue Hat Services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This privacy notices covers information collected online, via email, phone, written correspondence or in person.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address, postal address (inc postcode) and telephone numbers
  • Choices about what marketing information you would like us to send you.

What we do with the information we gather: 

We require this information to understand your needs and provide you with a better service, and for the following reasons:

Internal record keeping

We may use the information to improve our services.

Email Newsletter

Blue Hat Services newsletters are used to inform subscribers about our Services, Company updates and Industry news. You can also manage your subscriptions if you write to us.

Email marketing campaigns sent to you by us may contain tracking facilities within the actual email.  Your activity is tracked and stored in a database for future analysis and evaluation.  Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information may be used to improve future email campaigns.

You will be able to unsubscribe from an email newsletter from us by clicking the applicable unsubscribe link in our email.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data Protection Law

Your privacy is protected by the GDPR (General Data Protection Regulations). This law says we must have one or more reasons to process your data:

  • To fulfil a contract we have with you, or
  • When it is our legal duty, or
  • When it is in our legitimate interest, or
  • When you consent to it.

Where we collect personal information from

  • Registration for our newsletter
  • Correspondence you send to us
  • Enquiries made online, via email, phone or in person.
  • Booking a course or purchasing a service
  • Any feedback
  • Dealing with a refund, appeal or customer complaint

We also collect data relating to behaviour, location, technical and usage data when you use our website to help us improve the service we offer through Cookies.

Who we share your personal information with

In order to support our business operations and administration of your booking(s) we may have to share your personal information with carefully selected organisations, such as:

  • Awarding Bodies (to be able to register you for your accredited examinations)
  • Partners (To be able to deliver your course)
  • Post Services (To be able to arrange the delivery of items)

How long we keep your personal information

We will aim to limit the amount of personal data we hold. We may keep your data for as long as is legally necessary, for example to support awarding bodies / funding requirements or to support our internal reporting purposes.

You have the right to object to our use of your personal information, or to ask us share with you, to delete, remove, or stop using your personal information if there is no need for us to keep it.

Contact us:

23 Penfold Drive, Gateway 11 Business Park
Wymondham, Norfolk, NR18 0WZ
United Kingdom

Tel: +44 1953 604040 Email: sales@bluehatservices.co.uk

Cookies

Our websites use cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse the websites and allows us to improve our website. For detailed information on the cookies we use and the purposes for which we use them, please see our cookie policy.